The MiCollab Client Dynamic Status feature allows you to route incoming calls, handle incoming video and instant messages by creating and editing statuses. The Dynamic status video provides an overview of the feature and its settings.
Reliable unified communications network performance improves the user experience, and makes better use of an organization’s IT ...
Mitel Performance Analytics 2.1
MPA Plus Features
What's New in MPA 2.1
Performance management and analytics have become a strategic requirement for business communications. Monitoring and managing p...
MPA 2.0 Demo Overview
MiContact Center Business simplifies the digital media challenges posed by today's modern, mobile consumers by allowing busines...
DEMO: MiContact Center Business - IT Administrator Experience
With Mitel's MiContact Center Business, businesses can put their customers first and drive customer satisfaction. See how you c...
DEMO: MiContact Center Business - Customer & Agent Experience
With MiContact Center Business' management and reporting capabilities, your business can improve operational efficiencies by en...
DEMO: MiContact Center Business - Supervisor Experience
Our enterprise contact center solutions provide a powerful toolbox of applications to transform dated, voice-only call centers ...
MiCC Enterprise Social Media Integration
Distance is irrelevant with MiTeam. Break down the barriers of siloed team environments with robust collaboration tools that br...