Call Recording Whiteboard Video
MiVoice Call Recording & Quality Management enables your organization to quickly capture, archive, organize, playback and share voice documentation for valuable insight into customer interactions. With a complete suite of quality assurance, evaluation and e-learning tools, you’re empowered to instantaneously review call handling performance to ensure adherence to best practices and uncover coaching opportunities.
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MiVoice Call Recording http://www.mitel.com/products/collaboration-software/mivoice-call-recording